Management & support
We keep your systems up to date and secure, and we are there when something happens. With a helpdesk, remote assistance and 24/7 monitoring.
Management & support
Making sure it keeps working.
After go-live is when it really starts. We keep your workplaces, collaboration environment, Odoo and hosting up to date, watch them 24/7 and fix problems before you notice them. Got a question? Call or email the helpdesk, or we look along with you remotely.
What you can expect:
- Updates and patches at a fixed rhythm
- Monitoring, also outside office hours
- Helpdesk on working days from 09:00 to 17:30
- Regular check-ins on what is going on and what could be better
What we do:
Updates & patches
24/7 monitoring
Helpdesk
Remote assistance
Reports
Why BB Open:
Specialists - You talk directly to the people who know your systems.
Proactive - Monitoring spots problems before you notice them.
Transparent - You see what we do and why, in clear reports.
Tailored agreements - An SLA that fits how critical your systems are.